Subject: Re: 21669143 - Broker NL - Ilustres Ignorantes 6a Temporada - 24/05/2019 - wrong email
From: Shauna Hedderman <[email-masked]>
To: Rosette Modiri <[email-masked]>, Alexandre Igashiyama <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>, Silvia Floranes <[email-masked]>
Date: Mon, 27 May 2019 20:33:28 +0000

Hi Rosette,

I have changed the buyers email address as requested.

Can you please inform them they should receive a password reset link to their new email address.

This will prompt them to change their password and log them into their account, they will then need to edit their email address in the account to the new one.

They will also be able to access the tickets while in the account.

Thank you,
Shaunna
________________________________
From: Rosette Modiri <[email-masked]>
Sent: 27 May 2019 21:25
To: Alexandre Igashiyama
Cc: Natalia Cabrera Castilla; Silvia Floranes; Shauna Hedderman
Subject: Fwd: 21669143 - Broker NL - Ilustres Ignorantes 6a Temporada - 24/05/2019 - wrong email

Hi Alexandre,

With reference to the above TID, the buyer is chasing for the tickets as the event is in few hours. I checked the case, the buyer has requested for email address change from [email-masked] to [email-masked] but it seems like the change has not been done yet.

Could you please send the e-tickets to buyer via CM to [email-masked] as the buyer is much concerned for not receiving the tickets till now.

Kind Regards,
Rosette
________________________________
From: "Natalia Cabrera Castilla" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 28 May, 2019 01:00:33
Subject: 21669143 - Broker NL -  Ilustres Ignorantes 6a Temporada - 24/05/2019 - wrong email

Rosette,

Buyer requested to change email address but still did not receive the verification link.
Event is in 23 hour so please, Could you ask to send the tickets to the correct email address [email-masked] via customer mail?

Thanks

--
Kind Regards
Natalia