Subject: FW: COMMS report - 27.05.2019
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>
Cc: Eliza deSouza <[email-masked]>, Jana Garbe <[email-masked]>
Date: Mon, 27 May 2019 09:28:10 +0000

Hi all,

Please ensure all of your agents complete the comms.

Kind regards,
Brian

From: Eliza deSouza
Sent: Monday 27 May 2019 09:37
To: CSLeads <[email-masked]>; Meghan Flanagan <[email-masked]>; Stephen Blake <[email-masked]>
Cc: Jana Garbe <[email-masked]>
Subject: COMMS report - 27.05.2019

Hi all,

Please see attached an overview of the participation of agents in the COMMS sent out.

Please chase all agents that have been in the company over a week to complete the COMMs. I have noticed that there are agents again who have worked over the weekend, who have not logged onto the OLS and marked COMMs as complete.

I can only highlight again that the tracked training is an important part of our compliance with the CMA and therefore it is essential that your agents are completing the COMMS as soon as possible after they have been sent out.

Kind regards,

Eliza de Souza

Quality Specialist