Subject: Fwd: TID: 21788280 / Fan Seller - Morocco / Men and Women's Singles 1st Round - French Tennis Grand Slam Tournament 2019 / 27/05/2019 11:00 / Personal details of the buyer in order to personalize tickets
From: tasuku yamamoto <[email-masked]>
To: Ribhu Vrat <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Rakesh Dubey <[email-masked]>
Date: Sun, 26 May 2019 21:51:54 -0700 (MST)

Hi Ribhu 

Can you Please take the ownership of this case. Please call seller here. 

Regards 
Tasuku 

From: "Rosette Modiri" <[email-masked]> 
To: "tasuku yamamoto" <[email-masked]> 
Cc: "Rakesh Dubey" <[email-masked]> 
Sent: Monday, 27 May, 2019 07:15:18 
Subject: Fwd: TID: 21788280 / Fan Seller - Morocco / Men and Women's Singles 1st Round - French Tennis Grand Slam Tournament 2019 / 27/05/2019 11:00 / Personal details of the buyer in order to personalize tickets 

Hi Tasuku, 

Can you please assign this case to day shift agent to ensure the seller personalises the tickets, event is in few hours and buyer has provided the personalisation details just now. 

Regards, 
Rosette 

From: "Rakesh Dubey" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 27 May, 2019 06:42:05 
Subject: TID: 21788280 / Fan Seller - Morocco / Men and Women's Singles 1st Round - French Tennis Grand Slam Tournament 2019 / 27/05/2019 11:00 / Personal details of the buyer in order to personalize tickets 

Hi Rosette, 

With reference to TID: 21788280, the issue of the seller was he was worried that he is not getting the information related to name from buyer in English to personalize tickets as it was provided in Japanese. Now the buyer has provided the details which has been forwarded to seller however due to time difference, we cannot call seller now. 

The even is 8 hours away and not sure if the tickets could be provided by seller now so need your help here. 

Thank you for your consideration. 

Kind Regards 
Your Name