Subject: RE: E-3428822 - TID 21380884 , Broker US , Bert Kreischer , 23/05/2019 , Cancelled event issues
From: Amanda Rolim <[email-masked]>
To: Brian Sexton <[email-masked]>, Rosette Modiri <[email-masked]>, On-call Data Management <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Fri, 24 May 2019 20:42:09 +0000

Hi Brian,

I’ll forward this case to my team lead and let you know about any updates as soon as possible.

Thanks,
Amanda

From: Brian Sexton
Sent: Friday, May 24, 2019 4:27 PM
To: Rosette Modiri <[email-masked]>; On-call Data Management <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Subject: E-3428822 - TID 21380884 , Broker US , Bert Kreischer , 23/05/2019 , Cancelled event issues

Hi @On-call Data Management<mailto:[email-masked]>,

Could someone please confirm that this event did not exist? Buyer and seller have advised the same.

E-3428822

Kind regards,
Brian

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Friday 24 May 2019 04:24
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: 21380884 , Broker US , Bert Kreischer , 23/05/2019 , Cancelled event issues

Hi There,

With reference to the above TID, the buyer has reported that they went to the event and were informed that the event doesn't exist. As per the case history the Broker US has informed us on the event date, this event doesn't exist.

Could you please inform CSNY that the buyer has confirmed that this event didn't exist.

Kind Regards,
Rosette
________________________________
From: "Kannedy Namir De Carvalho Barai" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 24 May, 2019 06:36:17
Subject: 21380884 , Broker US , Bert Kreischer , 23/05/2019 , Cancelled event issues

Hi Rosette,

In reference to TID: 21380884, buyer called requesting refund as she informed that she is at the venue and event does not exist. Seller had previously connected us informing that event does not exist.

Can you please help here?

Regards,
Kannedy