Subject: 21764264 - Broker AR - : El Lago de Los Cisnes - 19/05/2019 - wrong date after event
From: Natalia Cabrera Castilla <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Tue, 21 May 2019 15:14:24 -0700 (MST)

Hello Rosette, 

Buyer received wrong date so when she attended the event she got RAG as she bough tickets for 19/05/2019 and received tickets for 21/05/2019. 
Buyer is asking for full refund as she refused the tickets received. 

Please, let me know if I should follow the wrong tickets process or escalate for refund. 

Thanks 

-- 
Kind Regards 
Natalia