Subject: 19965249 - Fan seller - Alejandro Sanz - 01/06/2019 - personalization issue
From: Natalia Cabrera Castilla <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 17 May 2019 18:06:12 -0700 (MST)

Rosette, 

Buyer of 19337369 has resold under this order 19965249. 
Original seller from order 19337369 shipped the tickets to the final buyer but tickets were not personalized properly as buyer just received the tickets with the original buyer's details. 

Please, ask to the relevant team if this order should be moved to pending sub without charging seller and asking to the final buyer to return the tickets in order to give the tickets back to the original buyer. 

Thanks 

-- 
Kind Regards 
Natalia