Subject: Fwd: 19683182 - Broker NL - Backstreet Boys - 17/05/2019 - live RAG
From: Rosette Modiri <[email-masked]>
To: Shauna Hedderman <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>, Silvia Floranes <[email-masked]>
Date: Fri, 17 May 2019 11:02:22 -0700 (MST)

Hi , 

With reference to the above TID, the buyer has reported a live RAG due to invalid tickets and would like to receive replacement tickets. The agent investigated and there tickets available on the website. 

Could you please get this order replaced as the order is already in complete state. 

Kind Regards, 
Rosette 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 17 May, 2019 23:19:18 
Subject: 19683182 - Broker NL - Backstreet Boys - 17/05/2019 - live RAG 

Rosette, 

Buye called from the venue due to tickets were not valid. 
Moved the order to pending replacement as the order is already complete. 

Please, ask to the relevant team to replace the order as buyer is waiting for the tickets. 

Thanks 

-- 
Kind Regards 
Natalia