Subject: FW: EID : 3521552 - Billy Currington - 01/06/2019 20:30 - White River Amphitheatre, Auburn, US - Wrong Venue ticket.
From: Brian Sexton <[email-masked]>
To: On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 17 May 2019 06:00:42 +0000

Hi,

Could someone please confirm if the venue here is incorrect?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Friday 17 May 2019 04:19
To: India Inbox <[email-masked]>
Cc: Ravi <[email-masked]>
Subject: Fwd: EID : 3521552 - Billy Currington - 01/06/2019 20:30 - White River Amphitheatre, Auburn, US - Wrong Venue ticket.

Hi There,

With reference to the above LID, the buyer had purchased the tickets for Billy Currington at White River Amphitheatre, Auburn, US however they received tickets for the same event but at
Whitewater Amphitheatre 11860 FM 306 New Braunfels, TX, 78133. The agent investigated online and found out that the event will take place at Whitewater Amphitheatre 11860 FM 306 New Braunfels as mentioned on the tickets. This seems to be EDM error as both venues are different.

Could you please contact EDM and advise to investigate on the correct venue for the event and to update the correct information on our website.

Link to our website:

https://www.viagogo.com/ww/Concert-Tickets/Country-and-Folk/Billy-Currington-Tickets<https://protect-eu.mimecast.com/s/Czr0CmOV1C5qD56SG-Gj2?domain=viagogo.com>

Link confirming the event place:

https://www.whitewaterrocks.com/event/1823656-billy-currington-new-braunfels/<https://protect-eu.mimecast.com/s/uePDCnxV2cGVjGxHJ4vYX?domain=whitewaterrocks.com>

Kind Regards,
Rosette
________________________________
From: "Ravi" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 17 May, 2019 06:03:02
Subject: EID : 3521552 - Billy Currington - 01/06/2019 20:30 - White River Amphitheatre, Auburn, US - Wrong Venue ticket.

Hi Rosette

EID : 3521552

TID : 20787891

Buyer received the tickets for White River Amphitheatre, Auburn, US but as per the official website the match is on Whitewater Amphitheatre 11860 FM 306

New Braunfels, TX, 78133..

They both are showing as a different event on our website. If we check the venue they are also different places but the date and time is same on viagogo.

Link to our website:

https://www.viagogo.com/ww/Concert-Tickets/Country-and-Folk/Billy-Currington-Tickets<https://protect-eu.mimecast.com/s/Czr0CmOV1C5qD56SG-Gj2?domain=viagogo.com>

Link confirming the event place:

https://www.whitewaterrocks.com/event/1823656-billy-currington-new-braunfels/<https://protect-eu.mimecast.com/s/uePDCnxV2cGVjGxHJ4vYX?domain=whitewaterrocks.com>

Regards
Ravi Shanker Sharma