Subject: Generic Seats - HR Queue - 15/05/2019
From: Mansi Chhabra <[email-masked]>
To: Mutombo Muamba Arnold <[email-masked]>, Rohit Singh <[email-masked]>
Cc: Viraat <[email-masked]>, Team Lead <[email-masked]>, Brian Sexton <[email-masked]>
Date: Wed, 15 May 2019 04:30:39 -0700 (MST)

Hi Guys, 

Please use the following blurbs while contacting the seller for Generic listings: 

Blurb to buyer if the original sale is fulfilled: 

'' Your listing is not currently available for purchase on our website, because the listing doesn’t have either the Section, Row or Seat details. 

We can see that your order 18455361 has been fulfilled. The specific seat location is needed for your listing to become active. 

For your listing to become active we would recommend you to edit the listing to include the row and seat numbers of the tickets that you have now received from your seller. 

As soon as this is done, your listing will automatically become available for purchase on our website, to millions of potential buyers. " 

Blurb to seller if original order is not fulfilled yet: 

"Could you please provide the row and seat numbers of the tickets you are intending to provide to your buyer for this sale? 

Your buyer wants to relist these tickets and they need the section, row and seats in order for their listing to become active. 

Not to worry, you will be paid for this sale as long as you provide valid tickets to your buyer regardless of whether they relist the tickets or not." 

Note if Original seller is a Broker then please escalate to SS team to get this information. 

Some listings are of events which are in the Do Not Touch List please make sure agents do not work on them. 
Please refer to the new "Do Not Touch List" 
Mexican Football 
Copa America 2019 (14 June – 7 July, in Brazil) 
Wimbledon 2019 
BTS Japan 
All Italy championship HOME GAMES (Champion and Europa league) 
Hamilton 
Mayday 
Jam Hsaoi 
Juventus vs Ajax 
Indonesian football 
FC Barcelona v Atletico Madrid 
Michelle obama 
Barcelona vs Liverpool 
Ajax vs Tottenham 

If you need any further assistance please let me now. 

* Please note the LID's you have worked on for this and send them to me. 

Thank You 
Mansi Chhabra