Subject: Fwd: TID:19536215/Buyer/Event Name :A Conversation with Michelle Obama View/Date : 11/05/2019 19:00 (Local)/Arrange a Call
From: Kritika Mirchandani <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: arun jakhar <[email-masked]>
Date: Tue, 14 May 2019 07:26:31 -0700 (MST)

Hi Rose, 

Can you please assign this case to any of your agents. 
Buyer resold tickets and is now asking for refund. Seller successfully transferred the tickets to the final buyer of ID 19549265 but still the buyer is stating that the tickets were not valid. 

A call would be better in this case. 

Thank you. 

Kind Regards 
Kritika Mirchandani 

From: "arun jakhar" <[email-masked]> 
To: "Kritika Mirchandani" <[email-masked]> 
Sent: Tuesday, 14 May, 2019 19:14:26 
Subject: TID:19536215/Buyer/Event Name :A Conversation with Michelle Obama View/Date : 11/05/2019 19:00 (Local)/Arrange a Call 

Dear Kritika, 

TID: 19536215 

Issue with the buyer: Buyer has relist the tickets and now she is asking for refund,but tickets are sold and tickets are provided to the new buyer and which were valid.kindly arrange a call to the buyer to make her understand the scenario.