Subject: Re: 21700753 - Broker US - Kevin Gates - 25/05/2019 - buyer refunded and got the tickets.
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Jitender Pratap Singh <[email-masked]>
Date: Mon, 13 May 2019 23:40:33 +0000

Hi Rosette,

Agent can advise the buyer that we will void the tickets and they will not be valid for entry. Agent can then wrap up.

Kind regards

Rebecca

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From: Rosette Modiri <[email-masked]>
Sent: 13 May 2019 22:52
To: India Inbox
Cc: Jitender Pratap Singh
Subject: Fwd: 21700753 - Broker US - Kevin Gates - 25/05/2019 - buyer refunded and got the tickets.

Hi There,

With reference to the above TID, the buyer has requested for refund and was eligible for refund as per US cancellation to which he has been refunded. Actually the buyer has just received the mobile QR tickets and he asking how to return them as they have already requested for refund.

Could you please check with CSNY for more instructions if the Broker US needs to invalidate these mobile QR tickets or not.

Kind Regards,
Rosette
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From: "Jitender Pratap Singh" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Tuesday, 14 May, 2019 03:05:21
Subject: 21700753 - Broker US - Kevin Gates - 25/05/2019 - buyer refunded and got the tickets.

Hi Rosette

Buyer in the above TID requested for refund and it was processed successfully. Buyer has now got the tickets as well but he will not attend the event.

Regards
Jitender