Subject: Fwd: 20837229 - Broker US - Monster Jam World Finals 2019 - 2 Day Pass - Date : 10/05/2019 19:00 (Local) - Approval For Refund
From: Caleb Lundinga Lodi <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: [email-masked]
Date: Mon, 13 May 2019 06:14:29 -0700 (MST)

Hi Rose, 

This case was flagged to you by Natalia.Cabrera on 11/05/2019. 

Can you please check and inform if there is any updates? 

Best Regards, 
Caleb 

From: "Adrian Navarro" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Monday, 13 May, 2019 17:22:30 
Subject: 20837229 - Broker US - Monster Jam World Finals 2019 - 2 Day Pass - Date : 10/05/2019 19:00 (Local) - Approval For Refund 

Hi Caleb, have a good afternoon. 

I flagged this case to TL Caleb to get an update from TL Rosette. 

Buyer has buyed 2 days tickets but they only worked for one day. TL Rosette was asked if we can offer 50% partial refund. 

Regards. 

Adrian.