Subject: Re: 20837229, Fan seller, Monster Jam World Finals 2019 - 2 Day Pass, 10/05/2019, wrong quantity
From: Rosette Modiri <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Date: Sun, 12 May 2019 18:46:46 -0700 (MST)

Hi Natalia, 

Please escalate this to SS. 

Regards, 
Rosette 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 12 May, 2019 02:15:04 
Subject: 20837229, Fan seller, Monster Jam World Finals 2019 - 2 Day Pass, 10/05/2019, wrong quantity 

Rosette, 

Buyer bought tickets for 2 days but tickets received are only for 1 day. 
Buyer attended the event and they confirmed that. 

Please, confirm if we can offer to buyer 50% partial refund to buyer. 

Thanks 

-- 
Kind Regards 
Natalia