Subject: Red Flag review
From: Rosette Modiri <[email-masked]>
To: Seeta Seeta <[email-masked]>
Date: Fri, 10 May 2019 18:47:29 -0700 (MST)

Hi Seeta, 

Can you please review the below mentioned red flag with Himanshu. 

Reference ID: TID: 21305479 

Audit Result: Red Flag - Error Type: Reply Skills - Agent sent an email to the wrong seller on a redirection. Agent should only be actioning the order they were on which was the one where RAG was reported. 

Comments and Tips: 

Agent sent no payment email to the middle seller, order is a redirection, but later corrected this and sent to the correct original seller. Agent should only be actioning the order where the actual RAG is reported, there should be no action taken on the wrong order. 

Please confirm once this is done. 

Kind Regards, 
Rosette