Subject: Re: tid 20288399 , Broker US , Name : Professor Brian Cox Date : 10/05/2019 20:00 , Live RAG, buyer needs replacement tickets
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Sat, 11 May 2019 01:15:09 +0000

Hi,

Buyer will be refunded, no listings available.

Kind regards

Jose

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 11 May 2019 01:07:30
To: India Inbox
Cc: Fatoumata Altmueller
Subject: Fwd: tid 20288399 , Broker US , Name : Professor Brian Cox Date : 10/05/2019 20:00 , Live RAG, buyer needs replacement tickets

Hi Jose,

With reference to the above TID, the buyer has reported a live RAG due to invalid tickets and there are tickets available on our website. The agent has moved the order to pending substitution.

Could you please get this order substituted if possible as the event has already started.

Kind Regards,
Rosette
________________________________
From: "Fatoumata Altmueller" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 11 May, 2019 06:30:15
Subject: tid 20288399 , Broker US , Name : Professor Brian Cox  Date : 10/05/2019 20:00 , Live RAG, buyer needs replacement tickets

Hi Rose

Buyer called informing they were rag and wants new tickets. Checked and there are tickets available could we please
provide new tickets to the buyer ?

Beest reagrds
fatoumata