Subject: Fwd: tid 20288399 , Broker US , Name : Professor Brian Cox Date : 10/05/2019 20:00 , Live RAG, buyer needs replacement tickets
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Fri, 10 May 2019 18:07:30 -0700 (MST)

Hi Jose, 

With reference to the above TID, the buyer has reported a live RAG due to invalid tickets and there are tickets available on our website. The agent has moved the order to pending substitution. 

Could you please get this order substituted if possible as the event has already started. 

Kind Regards, 
Rosette 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 11 May, 2019 06:30:15 
Subject: tid 20288399 , Broker US , Name : Professor Brian Cox Date : 10/05/2019 20:00 , Live RAG, buyer needs replacement tickets 

Hi Rose 

Buyer called informing they were rag and wants new tickets. Checked and there are tickets available could we please 
provide new tickets to the buyer ? 

Beest reagrds 
fatoumata