Subject: Re: 21597973, Broker AR, Club Media Fest - Rosario - 05/05/2019 - wrong time
From: Rosette Modiri <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Date: Fri, 10 May 2019 17:00:13 -0700 (MST)

I advised you to fill the EDM template. 

From: "Rosette Modiri" <[email-masked]> 
To: "Natalia Cabrera Castilla" <[email-masked]> 
Sent: Monday, 6 May, 2019 23:29:07 
Subject: Re: 21597973, Broker AR, Club Media Fest - Rosario - 05/05/2019 - wrong time 

Hi Natalia, 

EDM needs to be contacted here and to get the approval to refund the buyer. 

Rosette, 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 6 May, 2019 05:50:21 
Subject: 21597973, Broker AR, Club Media Fest - Rosario - 05/05/2019 - wrong time 

Rosette, 

Buyer is chasing refund because we provided wrong time so when buyer reached to the event, event was over. 

I can see in google that event started at 14:00h. 

Please, an you let me know what to do in this case? 

-- 
Kind Regards 
Natalia