Subject: Fwd: 19921613, Primary order, Manchester United vs Cardiff City - Hospitality, 12/05/2019, delivery issue
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Fri, 10 May 2019 11:19:13 -0700 (MST)

Hi There, 

With reference to the above TID, the buyer updated his travel details with us, with departure date on 06/05/19 however the tickets were shipped on 03/05/19 by Primary to the home address instead of the travel address and as per UPS TN the delivery failed on 08/05/19 as none was available at the address. 

Could you please check with Primary if this order can be replaced as the buyer is already at the event country at the moment. 

Kind Regards, 
Rosette 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 10 May, 2019 23:36:53 
Subject: 19921613, Primary order, Manchester United vs Cardiff City - Hospitality, 12/05/2019, delivery issue 

Rosette, 

Buyer is at the venue however tickets were shipped to primary address although buyer provided travelling details as he was travelling at 06/05/2019. 

Tickets were shipped at 03/05/2019 but international delivery takes more than 3 days to reach to the delivery address. 

Please, ask to the relevant team to replace the order. 

Thanks in advance. 

-- 
Kind Regards 
Natalia