Subject: Fwd: 3639856 – Aitana - Concerts de Vivers 2019 – 09/07/2019 –19:30 – Jardines de Viveros, Valencia, ES
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Natalia Cabrera Castilla <[email-masked]>
Date: Fri, 10 May 2019 11:11:22 -0700 (MST)

Hi There, 

With reference to the above EID, the buyer has reported that the event is scheduled on 23/07/2019 instead of 09/07/2019 as mentioned on our website. The agent investigated online and has confirmed the same information. 

Could you please contact EDM to investigate on this information in order to update the correct event date on our system. 

Link from viagogo: https://www.viagogo.com/ww/Festival-Tickets/Festivals-in-Spain/Conciertos-de-Viveros-Tickets/E-3639856 
Link from official website: https://concertsdevivers.com/concerts-de-vivers/ 

Kind Regards, 
Rosette 

From: "Natalia Cabrera Castilla" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 10 May, 2019 23:10:32 
Subject: 3639856 – Aitana - Concerts de Vivers 2019 – 09/07/2019 –19:30 – Jardines de Viveros, Valencia, ES 

Rosette, 

EID: 3639856 
Buyer reported an error in the website as the event is not programated for 09/07/2019. 

I checked the official website and I can confirm that buyer is right as event is at 23/07/2019. 

What was ordered: Buyer ordered tickets for 09/07/2019 then they realized that event is for 23/07/2019 
What was received: buyer did not receive the tickets yet 

Link from viagogo: https://www.viagogo.com/ww/Festival-Tickets/Festivals-in-Spain/Conciertos-de-Viveros-Tickets/E-3639856 
Link from official website: https://concertsdevivers.com/concerts-de-vivers/ 

Thanks 

-- 
Kind Regards 
Natalia