Subject: Fwd: 18032917/Power Seller/ UB40/ 08/05/2019 19:00/ Not been informed on time
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Pravesh Singh <[email-masked]>
Date: Thu, 9 May 2019 14:13:12 -0700 (MST)

Hi There, 

With reference to the above TID, the previous event state was Postponed then few minutes before the event, the buyer was informed about the new date. Actually the buyer is asking for a full refund due to the late update received about the new date. 

Could you please inform Danielle.Whyte about the buyer's response. 

Kind Regards, 
Rosette 

From: "Pravesh Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 9 May, 2019 03:26:53 
Subject: 18032917/Power Seller/ UB40/ 08/05/2019 19:00/ Not been informed on time 

Hi Rosette, 

With reference to TID- 18032917, Event has been postponed and we informed the buyer about this and we sent an email saying that as soon we will get any update about the new date we will inform you. 54 minutes before the event we informed the buyer and buyer couldn't attend the event. Now he is looking for full refund. 

Please advise what should I do in this case? 

Thanks & Regards 
Pravesh