Subject: Re: 21471987 ; power seller ; Eric Clapton ; 13/05/2019 ; buyer did not get tix yet
From: Rosette Modiri <[email-masked]>
To: Anshul Khandelwal <[email-masked]>
Cc: Amit Negi <[email-masked]>
Date: Thu, 9 May 2019 13:14:07 -0700 (MST)

Hi Anshul, 

Please can you take ownership of this case tomorrow, you have to check if there will be an update on TN as the seller ship after MSBD. 

Rosette, 

From: "Amit Negi" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 10 May, 2019 00:51:55 
Subject: 21471987 ; power seller ; Eric Clapton ; 13/05/2019 ; buyer did not get tix yet 

Hi Rosette 

With reference to TID: 21471987 , buyer stated that he is going to leave Tel Aviv tomorrow to attend the event and still did not get tickets. Seller had to ship th ticket on 06/05/2019, 22:59 but seller shipped on 07/05/2019, 15:02. 
T he last update came from UPS was on 05/08/2019 1:52 P.M.(IN TRANSIT) 
After that no update came. 

Please assign this case to some other agent as I have off to night and I am not able to handle this case to night . 

Thank you for your patience and cooperation. 

Kind Regards 
Amit