Subject: 18032917/Power Seller/ UB40/ 08/05/2019 19:00/ Not been informed on time
From: Pravesh Singh <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 8 May 2019 14:56:53 -0700 (MST)

Hi Rosette, 

With reference to TID- 18032917, Event has been postponed and we informed the buyer about this and we sent an email saying that as soon we will get any update about the new date we will inform you. 54 minutes before the event we informed the buyer and buyer couldn't attend the event. Now he is looking for full refund. 

Please advise what should I do in this case? 

Thanks & Regards 
Pravesh