Subject: Re: 20466564 , Broker US , Jennifer Lopez , 16/06/2019 : Chargeback Initiated Status
From: Virendra Singh <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 8 May 2019 14:01:19 -0700 (MST)

Dear Rosette, 

I have escalated this case to Payment Team to initiate full refund. 

Best regards, 
Virendra Singh 

From: "Rosette Modiri" <[email-masked]> 
To: "India Inbox" <[email-masked]> 
Cc: "Virendra Singh" <[email-masked]> 
Sent: Wednesday, May 8, 2019 7:29:13 AM 
Subject: Fwd: 20466564 , Broker US , Jennifer Lopez , 16/06/2019 : Chargeback Initiated Status 

Hi There, 

With reference to the above TID, the buyer is asking for a refund as they can no longer attend this event and she is also eligible for refund however the buyer already initiated a chargeback. 

Could you please check the chargeback status with CB team as the buyer is still chasing refund. 

Kind Regards, 
Rosette 

From: "Virendra Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 8 May, 2019 04:02:34 
Subject: 20466564 , Broker US , Jennifer Lopez , 16/06/2019 : Chargeback Initiated Status 

Dear Rosette, 

With reference to TID, Earlier, buyer had contacted us chasing refund as they can no longer attend the event.At the same time, they contacted the bank asking to put the charge back to their bank account. Proofs are attached. 

    * DP: Mobile QR Code 
    * When: 40 day(s), 5 hours away 
    * State : Complete 
    * 
I would appreciate if you could take up this matter with the Chargeback team and confirm the status of Chargeback Initiated. 

Best regards, 
Virendra Singh