Subject: FW: [Wiki Update] Cricket World Cup 2019
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>
Cc: Jana Garbe <[email-masked]>, Maiwenn Gouthe <[email-masked]>, David Lee <[email-masked]>, Eliza deSouza <[email-masked]>
Date: Wed, 8 May 2019 14:32:49 +0000

Hi all,

Please ensure all agents read the Wiki page for Cricket World Cup 2019 that has just been added.

https://ols.talentlms.com/unit/view/id:4285

Kind regards,
Brian

From: Jana Garbe
Sent: Wednesday 8 May 2019 14:53
To: CSLeads <[email-masked]>
Cc: Maiwenn Gouthe <[email-masked]>; David Lee <[email-masked]>; Stephen Blake <[email-masked]>; Meghan Flanagan <[email-masked]>; Eliza deSouza <[email-masked]>; Angelo Gil <[email-masked]>
Subject: [Wiki Update] Cricket World Cup 2019
Importance: High

Hi all,

Please note that the Cricket World Cup 2019 will take place in the UK and will commence on May 30th.

Please note that we will be offering a combination of LMS Pick up, ELS and Royal Mail 9am options for matches to allow buyers to be able to purchase until the last minute. The Wiki page has now been updated with the following information - all agents must be made aware if it:

  *   When should LMS be contacted
  *   Overview of which LMS option is provided for which events
  *   How to get tickets to LMS
  *   LMS Pick up Times
  *   Re-collecting unsold tickets from LMS
  *   ELS Solutions for Cricket World Cup matches
  *   Royal Mail pre-9.00 am service

Important: Please circulate the Links below (whichever applies to your GEO) to your GEO. It is very important that all agents are aware of the LMS options and how the cases should be dealt with.

Limerick, Taiwan, USA: https://ols.talentlms.com/unit/view/id:4284
India, Romania, South Africa: https://ols.talentlms.com/unit/view/id:4285

Kind regards,

Jana Garbe
Training & Quality
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