Subject: Re: 20466564 , Broker US , Jennifer Lopez , 16/06/2019 : Chargeback Initiated Status
From: India Inbox <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Virendra Singh <[email-masked]>
Date: Wed, 8 May 2019 03:33:39 +0000

Hi Rosette,

You can escalate to payment team now as the buyer has shown proof that the chargeback has been cancelled.

Kind regards

Rebecca

________________________________
From: Rosette Modiri <[email-masked]>
Sent: 08 May 2019 01:59
To: India Inbox
Cc: Virendra Singh
Subject: Fwd: 20466564 , Broker US , Jennifer Lopez , 16/06/2019 : Chargeback Initiated Status

Hi There,

With reference to the above TID, the buyer is asking for a refund as they can no longer attend this event and she is also eligible for refund however the buyer already initiated a chargeback.

Could you please check the chargeback status with CB team as the buyer is still chasing refund.

Kind Regards,
Rosette
________________________________
From: "Virendra Singh" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Wednesday, 8 May, 2019 04:02:34
Subject: 20466564 , Broker US ,  Jennifer Lopez ,  16/06/2019 : Chargeback Initiated Status

Dear Rosette,

With reference to TID, Earlier, buyer had contacted us chasing refund as they can no longer attend the event.At the same time, they contacted the bank asking to put the charge back to their bank account. Proofs are attached.

  *   DP:     Mobile QR Code
  *   When: 40 day(s), 5 hours away
  *   State : Complete
  *

I would appreciate if you could take up this matter with the Chargeback team and confirm the status of Chargeback Initiated.

Best regards,
Virendra Singh