Subject: Re: 20016506 / Power Seller/ Tom Jones - New Orleans Jazz and Heritage Festival 2019 - Week 2 - / Event is Cancelled/ There is an issue with the refund method
From: Rosette Modiri <[email-masked]>
To: parvez <[email-masked]>
Cc: Neeraj Singh <[email-masked]>, Pravesh Singh <[email-masked]>
Date: Tue, 7 May 2019 14:26:07 -0700 (MST)

Hi Parvez, 

I have advised Pravesh to call the buyer and to request for the buyer's bank name as advised by Jose. 

Kind Regards, 
Rosette 

From: "parvez" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Neeraj Singh" <[email-masked]> 
Sent: Tuesday, 7 May, 2019 22:09:26 
Subject: 20016506 / Power Seller/ Tom Jones - New Orleans Jazz and Heritage Festival 2019 - Week 2 - / Event is Cancelled/ There is an issue with the refund method 

Hi Rosette, 

This case was flagged to you. Do you have any update on it? 

Kind Regards 
Parvez Khan 

From: "Neeraj Singh" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Sent: Tuesday, 7 May, 2019 22:06:20 
Subject: 20016506 / Power Seller/ Tom Jones - New Orleans Jazz and Heritage Festival 2019 - Week 2 - / Event is Cancelled/ There is an issue with the refund method 

Hello Parvez, 

With reference to TId: 20016506. The Buyer has some issue with getting refund, his card details changed as the bank was amalgamated. 
Now Buyer unable to get credit, this was escalated to Rosette. Kindly look into this. 

Thank you for your kind cooperation. 

Thanks and Regards 
Neeraj Singh