Subject: RE: TID: 21580646 // 05/05/2019 Galatasary vs Besiktas
From: Brian Sexton <[email-masked]>
To: Evan Quinlivan <[email-masked]>, Scott Grainger <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Tue, 7 May 2019 09:21:59 +0000

Hi @Rosette Modiri<mailto:[email-masked]>,

Could you please check this with Pravesh?

Kind regards,
Brian

From: Evan Quinlivan
Sent: Tuesday 7 May 2019 09:57
To: Scott Grainger <[email-masked]>; Brian Sexton <[email-masked]>
Subject: Re: TID: 21580646 // 05/05/2019 Galatasary vs Besiktas

@Brian Sexton<mailto:[email-masked]> can you please flag this to Pravesh's Teamlead.

Evan Quinlivan

Senior Customer Facing Team Leader

[viagogo]

________________________________
From: Scott Grainger
Sent: Monday 6 May 2019 17:11:15
To: Evan Quinlivan
Subject: TID: 21580646 // 05/05/2019 Galatasary vs Besiktas

Hi Evan,

I have a potential RAG case/no tickets received here - but the agent previously "pravesh.singh" just followed up and said he flagged to a TL? But no response, can we possibly look into the agent/TL and find out what's happening with this case?

Regards,

Scott