Subject: Re: 19166162 - Ticket Network - Kansas - The Band - 8 day(s), 21 hours ago - Event cancelled
From: Rosette Modiri <[email-masked]>
To: Shahera Shaikh <[email-masked]>
Date: Sun, 5 May 2019 18:55:42 -0700 (MST)

Hi Shahera, 

The buyer is claiming that the event is cancelled while we don't have a such information on our website, please investigate this information online and fill the EDM template if necessary. 

Rosette, 

From: "Shahera Shaikh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 6 May, 2019 04:30:14 
Subject: 19166162 - Ticket Network - Kansas - The Band - 8 day(s), 21 hours ago - Event cancelled 

Hello Rose, 

With reference to TID: 19166162, I received a follow up where buyer is chasing refund and the event was cancelled. As the case is already flagged to Zack by another agent, can you please look into it. 

Thank you, 
Shahera