From: Rosette Modiri <[email-masked]>
To: Shahera Shaikh <[email-masked]>
Date: Sun, 5 May 2019 16:48:56 -0700 (MST)

Unfortunately, we are unable to offer you a refund 
{as you 
did not download your E tickets to attend your event / Any 
other approved reason}. 
If you are unhappy with our investigation and wish to make 
a complaint please send your correspondence to 
customerserviceuk 
Unfortunately, we are unable to offer you a refund 
{as you 
did not download your E tickets to attend your event / Any 
other approved reason}. 
If you are unhappy with our investigation and wish to make 
a complaint please send your correspondence to 
[email-masked] 
.