From: Amit Negi <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 3 May 2019 13:27:05 -0700 (MST)

As explained earlier, we are unable to offer you a refund as you have refused to accept the delivery on 04/30/2019. 

Please note that, it can take some time on top of the dates provided by the carrier for tickets to be received and ready to be re-sent by our team. 

Should the tickets return to us in time, we will attempt to resend them. However, should you not receive the tickets in time for the event; we will be under no obligation to provide a refund.