Subject: Re: TID - 20358620/ Seller Type - Fan Seller UK/ Event Name - John McLaughlin/ Event Date - 23/04/2019 / Issue - Case need to be reviewed by TL as per payment team seller provided correct ticket
From: Anshul Khandelwal <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 1 May 2019 14:19:15 -0700 (MST)

Hi Rosette, 

I reviewed this case the buyer reported that they received low quality tickets and i already called buyer they informed he unable to attend the event with these tickets. 

Thanks&Regards, 
Anshul 

From: "Rosette Modiri" <[email-masked]> 
To: "Anshul Khandelwal" <[email-masked]> 
Cc: "Sanup Sadanandan" <[email-masked]>, "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Thursday, 2 May, 2019 00:25:15 
Subject: Re: TID - 20358620/ Seller Type - Fan Seller UK/ Event Name - John McLaughlin/ Event Date - 23/04/2019 / Issue - Case need to be reviewed by TL as per payment team seller provided correct ticket 

Hi Anshul, 

Can you please take ownership of this case. 

Rosette, 

From: "Caleb Lundinga Lodi" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "sanup sadanandan" <[email-masked]> 
Sent: Wednesday, 1 May, 2019 21:15:48 
Subject: Fwd: TID - 20358620/ Seller Type - Fan Seller UK/ Event Name - John McLaughlin/ Event Date - 23/04/2019 / Issue - Case need to be reviewed by TL as per payment team seller provided correct ticket 

Hi Rosette, 

This case was escalated to payments by "anshul.khandelwal", they left a note for him informing that TL approval is needed here. 

Can you please re-assign it to him and request TL approval if needed ? 

Regards 
Caleb 

From: "Sanup Sadanandan" <[email-masked]> 
To: "Caleb Lundinga Lodi" <[email-masked]> 
Sent: Wednesday, 1 May, 2019 02:39:31 
Subject: TID - 20358620/ Seller Type - Fan Seller UK/ Event Name - John McLaughlin/ Event Date - 23/04/2019 / Issue - Case need to be reviewed by TL as per payment team seller provided correct ticket 

Hi Caleb, 

Request you to look into this case. It was escalated to payments team for refund. However, payment team want the case to be reviewed by TL as seller provided correct tickets. 

Regards, 
Sanup