Subject: High risk important doc
From: Worchuirin M <[email-masked]>
To: Amitej Dhar <[email-masked]>, Garima Negi <[email-masked]>, Nitish Sharma <[email-masked]>, Aditi Bhadoria <[email-masked]>, Kunal Rastogi <[email-masked]>, Amit Kumar Thakur <[email-masked]>, Mutombo Muamba Arnold <[email-masked]>, Siddharth Taneja <[email-masked]>, Shavez Ahmed <[email-masked]>, Ashwani Panicker <[email-masked]>, Ritesh Sinha <[email-masked]>, Nathan <[email-masked]>, Om Prakesh Singh <[email-masked]>, Sarav Mitar <[email-masked]>, Kannedy Nam
Cc: viraat <[email-masked]>, Team Lead <[email-masked]>
Date: Tue, 30 Apr 2019 05:50:47 -0700 (MST)

Hi All, 

Please refer attached updated HR training document. 

    * The following are acceptable forms of proof: 

        * The actual tickets, if they are e-tickets 
        * A scan of the actual tickets, if they are paper tickets 
        * Original order confirmation email from event organiser (check for valid email address in PDF) 
        * Screenshots of the ticket issuer’s website showing ticket information (e.g. ‘Your Order’, ‘Track Your Order’) 

Gentle reminder for Generic listings: 

Please ensure to add below on your notes when reviewing HR listings for pre-sale and Generic Seats listings. 
‘’Presale Verified’’ : This is to confirm that the agents have reviewed the proof to state the seller has tickets allocated before they go on sale. 

‘’Seating information verified’’ :This is to confirm that the agents have reviewed the proof from the seller to state the seller does not have the seating information as indicated on their POP. 

‘’Non-Compliant listing’’: This is to confirm that the seller did not provide the seating information as requested as a result, listing was put on hold. 

    * Please keep in mind we can approve Generic listings if the sections are (GA,Stalls,Floor) and seller has not mentioned seats or row numbers. 

    * In addition please send Generic Seats Listing Rejected blurb to the sellers whenever we reject a Generic listing. 

Revert me here if anyone is unable to access below link: Use your CSL Username and password. 

https://documentverificationtool-viagogocorp.msappproxy.net/#//HighRiskListing 

Kind Regards, 
M.Worchuirin