Subject: Re: 21167020 , Broker US , Luke Bryan & Sam Hunt & Luke Combs - Off The Rails Country Music Fest - Weekend Pass, 04/05/2019 : Wrong Tickets
From: Jacklyn Coronel <[email-masked]>
To: Brian Sexton <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Virendra Singh <[email-masked]>
Date: Mon, 29 Apr 2019 22:41:25 +0000

Hi,

I reached out to the seller about this urgent order.

Best regards,

Jacklyn

Seller Support US, viagogo Inc
Phone: (415) -429-1056
7 days a week 1pm EST – 10pm EST

________________________________
From: Brian Sexton
Sent: Monday, April 29, 2019 5:25:42 PM
To: CS.NewYork
Cc: Rosette Modiri; Virendra Singh
Subject: FW: 21167020 , Broker US , Luke Bryan & Sam Hunt & Luke Combs - Off The Rails Country Music Fest - Weekend Pass, 04/05/2019 : Wrong Tickets

Hi,

This buyer purchased weekend passes but only received tickets for 04/05/2019, could someone please ask the Broker US to provide tickets for Day 2?

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Monday 29 April 2019 22:22
To: India Inbox <[email-masked]>
Cc: Virendra Singh <[email-masked]>
Subject: Fwd: 21167020 , Broker US , Luke Bryan & Sam Hunt & Luke Combs - Off The Rails Country Music Fest - Weekend Pass, 04/05/2019 : Wrong Tickets

Hi There,

With reference to the above TID, the buyer had purchased the tickets for 2 days (Weekend Pass) however she received tickets for 1 day (04/05/2019).

Could you please contact CSNY to check with the Broker US if they can provide the tickets for the second day (05/05/2019).

Kind Regards,

Rosette

________________________________

From: "Virendra Singh" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 30 April, 2019 01:43:29
Subject: 21167020 , Broker US , Luke Bryan & Sam Hunt & Luke Combs - Off The Rails Country Music Fest - Weekend Pass,  04/05/2019 : Wrong Tickets

Dear Rosette,

With reference to TID, Buyer reported that she received the tickets only for one day whereas she ordered the tickets for two days (Weekend Pass).

  *   DP:     Flashseats - Ticket Transfer
  *   Seller: Broker US
  *   When:  4 day(s), 21 hours away
  *   State : Complete

I would appreciate if you could take up this matter with the CS.NY and ask to transfer the tickets for 05/05/2019.

Best regards,
Virendra Singh