Subject: RE: TID: 20244022 / Fritz - Groovin' The Moo / 2 days ago
From: Brian Sexton <[email-masked]>
To: Evan Quinlivan <[email-masked]>, Scott Grainger <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Mon, 29 Apr 2019 18:13:32 +0000

Hi @Rosette Modiri<mailto:[email-masked]>,

Is there any update on this?

Kind regards,
Brian

From: Evan Quinlivan
Sent: Monday 29 April 2019 17:50
To: Scott Grainger <[email-masked]>; Brian Sexton <[email-masked]>
Subject: Re: TID: 20244022 / Fritz - Groovin' The Moo / 2 days ago

@Brian Sexton<mailto:[email-masked]> can we flag this to Rosette please.

Evan Quinlivan

Senior Customer Facing Team Leader

[viagogo]

________________________________
From: Scott Grainger
Sent: Monday 29 April 2019 17:41:09
To: Evan Quinlivan
Subject: TID: 20244022 / Fritz - Groovin' The Moo / 2 days ago

Hi Evan,

This case was sent on to TL Rosette by agent: “himanshu.manral” – I tried to contact them but their email address is undeliverable, would it be possible for you to chase this up for me or maybe take a look?

Buyer was refunded as seller could not fulfill – buyer is adamant of extra compensation for the inconvenience, it seems previous agent requested 20% voucher of original cost from TL Rosette but case has returned to queue with no response?

Thanking you 😊

Scott