Subject: Re: 20770022-Broker US- Hot Chip-04/05/2019 19:00- Buyer is chasing for the correct tix
From: Jacklyn Coronel <[email-masked]>
To: Brian Sexton <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 29 Apr 2019 22:56:25 +0000

Hello,

I reached out to the seller about this urgent order.

Best regards,

Jacklyn

Seller Support US, viagogo Inc
Phone: (415) -429-1056
7 days a week 1pm EST – 10pm EST

________________________________
From: Brian Sexton
Sent: Monday, April 29, 2019 5:27:43 PM
To: CS.NewYork
Cc: Rosette Modiri; [email-masked]
Subject: FW: 20770022-Broker US- Hot Chip-04/05/2019 19:00- Buyer is chasing for the correct tix

Hi,

Could someone please ask the Broker US to provide the correct time tickets?

Buyer purchased for the 7pm live show but received tickets for the 11:30pm DJ set.

Kind regards,

Brian

From: Rosette Modiri <[email-masked]>
Sent: Monday 29 April 2019 21:40
To: India Inbox <[email-masked]>
Cc: Ravi <[email-masked]>
Subject: Fwd: 20770022-Broker US- Hot Chip-04/05/2019 19:00- Buyer is chasing for the correct tix

Hi There,

With reference to the above TID, the buyer had purchased 1 ticket for Hot Chip event at 7:00 pm which is the live show however he received the ticket for DJ set AT 11:30 PM. The agent investigated on the official website and it seems like there are 2 parts for this event, Live at 7:00 pm + DJ set at 11:30 pm.

Could you please contact CSNY to check the Broker US if they can provide the ticket for the Live show at 7:00 pm.

Kind Regards,

Rosette

________________________________

From: "Ravi" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 30 April, 2019 01:11:02
Subject: 20770022-Broker US- Hot Chip-04/05/2019 19:00- Buyer is chasing for the correct tix

Hi Rosette,

With reference to TID: 20770022. Buyer has received the wrong tix she has received the tix for the DJ set but she says that i purchased it for the live show, As per the below website link it says that the event name is Hot Chip (Live + (dj set)).

It shows that the DJ Set General Admission: $20 adv, $25 dos

- Admission to DJ Set (Doors 11:30pm, Show 11:30pm)

Link : https://www.residentadvisor.net/events/1243510<https://protect-eu.mimecast.com/s/zOD8C717EfmwJW8u8aaX_?domain=residentadvisor.net>

Regards,

Rai Shanker Sharma