Subject: Re: TID: 21516152 -- Broker SE -- Marstrandsfånge nr 90 Kleist, 26/07/2019, 88 day(s), 21 hours away -- Buyer said that the order was placed for wrong children section instead of adult section.
From: Rosette Modiri <[email-masked]>
To: Himanshu Manral <[email-masked]>
Date: Mon, 29 Apr 2019 12:26:26 -0700 (MST)

Hi Himanshu, 

We have to move the order to pending replacement, it's EDM error. 

Rosette, 

From: "Himanshu Manral" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 29 April, 2019 01:06:42 
Subject: TID: 21516152 -- Broker SE -- Marstrandsfånge nr 90 Kleist, 26/07/2019, 88 day(s), 21 hours away -- Buyer said that the order was placed for wrong children section instead of adult section. 

Hi Rosette, 

As per ticket details seller has entered section as: Barn t o m 10 år (Children up to 10 years old). 
But the buyer did not saw any specific section and row details at the time of purchase. 
No listing notes available either. 
I just want to confirm whether we can consider it as wrong tix due to EDM error and put this case on replacement? 

The cased is on follow up at the moment. 

Regards, 
Himanshu