Subject: Fwd: 21441326 , Broker HK , Jay Chou , 27/04/2019 , Issues claiming tickets
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Fri, 26 Apr 2019 18:59:06 -0700 (MST)

Hi Kannedy, 

With reference to the above TID, the buyer of this order has reported to have received an email from AXS, stating that their tickets were invalidated and entry will not be allowed. The buyer has provided the proof as well. 

Could you please contact seller support to check with the Broker HK the reason why the tickets have been invalidated. 

Kind Regards, 
Rosette 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 27 April, 2019 07:00:37 
Subject: 21441326 , Broker HK , Jay Chou , 27/04/2019 , Issues claiming tickets 

Hi Rosette, 

In reference to TID: 21441326, buyer called and provide proof that tickets transfer has failed. Buyer has signed up on AXS UK and provided proof that transfer failed. 

You will find proof attached. 

Can we request seller to re-transfer tickets? 

Regards, 
Kannedy