Subject: Fwd: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid.
From: Rosette Modiri <[email-masked]>
To: Sumit Gangwar <[email-masked]>
Date: Fri, 26 Apr 2019 08:57:19 -0700 (MST)

Hi Sumit, 

Please advise the buyer to contact the organiser in order to activate the bracelets. 

Rosette, 

From: "bruna pinzon" <[email-masked]> 
To: "Lincoln Ferreira" <[email-masked]>, "Rebecca Foley" <[email-masked]>, "Rosette Modiri" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Sumit Gangwar" <[email-masked]>, "Silvia Floranes" <[email-masked]> 
Sent: Friday, 26 April, 2019 19:36:05 
Subject: Re: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid. 

Hi [ mailto:[email-masked] | 
@Rosette ] , 

Buyer should contact primary themselves. Could you please to ask to the agent speaks with the buyer. 
Thank you, 
Bruna 

From: Lincoln Ferreira 
Sent: 26 April 2019 14:04 
To: Bruna Pinzon; Rebecca Foley; Rosette Modiri; CS.NewYork 
Cc: Sumit Gangwar; Silvia Floranes 
Subject: Re: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid. 

Hi Bruna, 

Please ask the buyer to get in contact with primary to solve this issue. 

Kind regards, 

Lincoln Ferreira 
CS.NY Seller Support US-CA 
[email-masked] 
(415) 429-1056 Ext. 4646 

From: Bruna Pinzon 
Sent: Thursday, April 25, 2019 3:49:39 PM 
To: Rebecca Foley; Rosette Modiri; CS.NewYork 
Cc: Sumit Gangwar; Silvia Floranes 
Subject: Re: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid. 
Hi [ mailto:[email-masked] | 
@CS.NewYork ] 

    * Event is 22 hours away 
    * Buyer is incapable to activate the wristband (code is invalid). 
Could you please check with seller. 

Thank you, 
Bruna 

From: Rebecca Foley 
Sent: 25 April 2019 20:39 
To: Rosette Modiri; Bruna Pinzon 
Cc: Sumit Gangwar; Silvia Floranes 
Subject: Re: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid. 
Hi Rosette, 

@Bruna is taking care of the escalations today. 

Thanks, 
Rebecca 

From: Rosette Modiri <[email-masked]> 
Sent: 25 April 2019 20:38 
To: Rebecca Foley 
Cc: Sumit Gangwar; Bruna Pinzon; Silvia Floranes 
Subject: Fwd: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid. 
Hi Rebecca, 

With reference to the above TID, the buyer has reported that when she's trying to activate the wristband, it's stating that the code is invalid. 

Could you please contact CSNY to check the correct activation code for this wristband with the Broker US. 

Kind Regards, 
Rosette 

From: "Sumit Gangwar" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 26 April, 2019 00:40:55 
Subject: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid. 

Hi Rosette, 

This is regarding above mentioned TID 18853297, the buyer sent us a proof of wrist bands stating them to be invalid. 
Kindly get it checked and revert. 

Regard's 
Sumit