Subject: Re: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid.
From: Bruna Pinzon <[email-masked]>
To: Lincoln Ferreira <[email-masked]>, Rebecca Foley <[email-masked]>, Rosette Modiri <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Sumit Gangwar <[email-masked]>, Silvia Floranes <[email-masked]>
Date: Fri, 26 Apr 2019 14:06:05 +0000

Hi @Rosette<mailto:[email-masked]>,

Buyer should contact primary themselves. Could you please to ask to the agent speaks with the buyer.

Thank you,
Bruna
________________________________
From: Lincoln Ferreira
Sent: 26 April 2019 14:04
To: Bruna Pinzon; Rebecca Foley; Rosette Modiri; CS.NewYork
Cc: Sumit Gangwar; Silvia Floranes
Subject: Re: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid.

Hi Bruna,

Please ask the buyer to get in contact with primary to solve this issue.

Kind regards,

Lincoln Ferreira
CS.NY Seller Support US-CA
[email-masked]
(415) 429-1056 Ext. 4646

________________________________
From: Bruna Pinzon
Sent: Thursday, April 25, 2019 3:49:39 PM
To: Rebecca Foley; Rosette Modiri; CS.NewYork
Cc: Sumit Gangwar; Silvia Floranes
Subject: Re: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid.

Hi @CS.NewYork<mailto:[email-masked]>

  *   Event is 22 hours away
  *   Buyer is incapable to activate the wristband (code is invalid).

Could you please check with seller.

Thank you,
Bruna
________________________________
From: Rebecca Foley
Sent: 25 April 2019 20:39
To: Rosette Modiri; Bruna Pinzon
Cc: Sumit Gangwar; Silvia Floranes
Subject: Re: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid.

Hi Rosette,

@Bruna is taking care of the escalations today.

Thanks,
Rebecca
________________________________
From: Rosette Modiri <[email-masked]>
Sent: 25 April 2019 20:38
To: Rebecca Foley
Cc: Sumit Gangwar; Bruna Pinzon; Silvia Floranes
Subject: Fwd: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019 / 23 hours away - buyer sent of wristband invalid.

Hi Rebecca,

With reference to the above TID, the buyer has reported that when she's trying to activate the wristband, it's stating that the code is invalid.

Could you please contact CSNY to check the correct activation code for this wristband with the Broker US.

Kind Regards,
Rosette
________________________________
From: "Sumit Gangwar" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Friday, 26 April, 2019 00:40:55
Subject: 18853297 / Broker US / Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019  /  23 hours away - buyer sent of wristband invalid.

Hi Rosette,

This is regarding above mentioned TID 18853297, the buyer sent us a proof of wrist bands stating them to be invalid.

Kindly get it checked and revert.

Regard's
Sumit