Subject: TID: 18535433 -- Power seller US -- Luke Bryan & Sam Hunt & Jason Aldean - Stagecoach Country Music Festival 2019, 26/04/2019, 20 hours away -- Shipping update related issue.
From: Himanshu Manral <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 25 Apr 2019 15:33:06 -0700 (MST)

Hi Rosette, 

As per the buyer the seller has already shipped the tix a month ago. 

Then the buyer created a new listing and sent the tix to the new buyer from the LID: 259777752 via Fedex TN: 786494368541. 

The case is closed; however, it's still showing as pending shipment on the original TID: 18535433 as seller of the original transaction failed to update the TN or shipping information. 

We need to confirm this from the power seller and ask him to update the shipment or tracking details of the order. 

Keeping the case on follow up as neither the original seller nor the buyer turn seller has updated the shipment/tracking details on their respective listings. 

Please do the needful. 

Thanks and Regards, 
Himanshu