Subject: Re: Phone Status Issue
From: Rosette Modiri <[email-masked]>
To: viraat <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>, parvez <[email-masked]>, Charanjit Singh Sandhu <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>, Mansi Chhabra <[email-masked]>
Date: Wed, 24 Apr 2019 10:48:03 -0700 (MST)

Hi Viraat, 

All the agents from my team used to log out at the end of the shift and I will always make sure they do the same on daily basis. 

Many Thanks, 
Rosette 

From: "viraat" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]>, "parvez" <[email-masked]>, "Charanjit Singh Sandhu" <[email-masked]>, "Caleb Lundinga Lodi" <[email-masked]>, "Rosette Modiri" <[email-masked]> 
Cc: "Mansi Chhabra" <[email-masked]> 
Sent: Wednesday, 24 April, 2019 12:22:12 
Subject: FW: Phone Status Issue 

Hi , 

Can you all look into this and make sure Mansi does not have to run around in the morning logging your agents OFF ? 

After yesterday discussion i would expect you guys to step up on your roles at work - get this addressed 

Kind regards, 
Viraat 

From: Mansi Chhabra <[email-masked]> 
Sent: 24 April 2019 10:05 
To: Virat Joshi 
Subject: Phone Status Issue 
Hi Viraat, 

I would like to inform you that the night agents are still not logging out their phones if their shift is over.Please see the attached screenshot. 

Could you please give me the solution where the agents are not logging out even if we have notified many times. 

Kind Regards, 
Mansi Chhabra