Subject: Re: 20015239 - Ticketnetwork - Tom Jones - New Orleans Jazz and Heritage Festival 2019 - Week 2 - Thursday - 02/05/2019 - return tickets
From: Lincoln Ferreira <[email-masked]>
To: India Inbox <[email-masked]>, CS.NewYork <[email-masked]>
Cc: Anshul Khandelwal <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Wed, 24 Apr 2019 16:28:12 +0000

Hi Jose,

I'll ask the seller if they need the tickets to be returned.

Kind regards,

Lincoln Ferreira
CS.NY Seller Support US-CA
[email-masked]
(415) 429-1056 Ext. 4646

________________________________
From: India Inbox
Sent: Wednesday, April 24, 2019 8:38:32 AM
To: CS.NewYork
Cc: Anshul Khandelwal; Rosette Modiri
Subject: Re: 20015239 - Ticketnetwork - Tom Jones - New Orleans Jazz and Heritage Festival 2019 - Week 2 - Thursday - 02/05/2019 - return tickets

Hi,

Please can this be checked?

Kind regards

Jose

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From: Rosette Modiri <[email-masked]>
Sent: 23 April 2019 21:38:46
To: India Inbox
Cc: Anshul Khandelwal
Subject: Fwd: 20015239 - Ticketnetwork - Tom Jones - New Orleans Jazz and Heritage Festival 2019 - Week 2 - Thursday - 02/05/2019 - return tickets

Hi There,

With reference to the above TID, the event was cancelled and the buyer was notified that she will be refunded due to the cancellation. The buyer mentioned that they received the tickets and asking if they have to return them or not. I checked the case history, the buyer was not notified to return the tickets.

Could you please contact CSNY to check with Ticket Network if the buyer has to return these tickets or not.

Kind Regards,
Rosette
________________________________
From: "Anshul Khandelwal" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Monday, 22 April, 2019 23:24:28
Subject: 20015239 - Ticketnetwork - Tom Jones - New Orleans Jazz and Heritage Festival 2019 - Week 2 - Thursday  - 02/05/2019 - return tickets

Hi Rosette,

Buyer called informing she received the tickets of Tom jones event as event was cancelled so she asking she had to return the tickets or not.

Could you please contact CSNY to contact Ticketnetwork as buyer asking she need to return the tickets or not.

Thanks&Regads,
Anshul