Subject: FW: Phone Status Issue
From: Virat Joshi <[email-masked]>
To: Anurag Pradhan <[email-masked]>, Parvez Alam <[email-masked]>, Charanjit Singh <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>, Rosette Modiri <[email-masked]>
Cc: "[email-masked]" <[email-masked]>
Date: Wed, 24 Apr 2019 06:52:12 +0000

Hi ,

Can you all look into this and make sure Mansi does not have to run around in the morning logging your agents OFF ?

After yesterday discussion i would  expect you guys to step up on your roles at work - get this addressed

Kind regards,
Viraat

________________________________
From: Mansi Chhabra <[email-masked]>
Sent: 24 April 2019 10:05
To: Virat Joshi
Subject: Phone Status Issue

Hi Viraat,

I would like to inform you that the night agents are still not logging out their phones if their shift is over.Please see the attached screenshot.

Could you please give me the solution where the agents are not logging out even if we have notified many times.

Kind Regards,
Mansi Chhabra