Subject: Re: 17966152-Broker UK-Katherine Jenkins-08/05/2019 18:30 (Local)-Buyer is asking for the full refund
From: Rosette Modiri <[email-masked]>
To: Ravi <[email-masked]>
Date: Tue, 23 Apr 2019 17:18:06 -0700 (MST)

The case has been escalated to refund buyer. 

From: "Ravi" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 24 April, 2019 00:27:20 
Subject: 17966152-Broker UK-Katherine Jenkins-08/05/2019 18:30 (Local)-Buyer is asking for the full refund 

Hi Rosette, 

With reference to TID: 17966152. Buyer has received an email that she has been offered replacement tix but she is not ready to accept the replacement tix. She is asking for the full refund. 

Can you please ask the SS team to contact the seller to fulfil. 

Regards, 
Ravi Shanker Sharma