Subject: Re: 20736542 - Fan Seller AU - 33 Variations - 21/03/2019 - inform agent
From: Rosette Modiri <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Valeria Julia <[email-masked]>, Himanshu Manral <[email-masked]>
Date: Tue, 23 Apr 2019 12:39:09 -0700 (MST)

Hi Mansi, 

Himanshu is taking ownership of this case as advised by Jose. He is going to request for proof from buyer and will escalate to payment once received. 

Thanks, 
Rosette 

From: "Mansi Chhabra" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Valeria Julia" <[email-masked]> 
Sent: Sunday, 21 April, 2019 16:42:31 
Subject: Fwd: 20736542 - Fan Seller AU - 33 Variations - 21/03/2019 - inform agent 

Hi Rosette, 

Could you please provide any update. 

Thank You 
Mansi 

From: "valeria julia" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Sunday, April 21, 2019 1:58:51 PM 
Subject: 20736542 - Fan Seller AU - 33 Variations - 21/03/2019 - inform agent 

Respected Ma'am, 

Payment team came back with a note for trudel.banouanina: "As the proof showed both status are still in pending, please ask buyer to contact Paypal to make sure if both transaction has change to complete or not and prove proof of the payment has been taken then escalate again. " 

Can you please ask that agent to check this? 

Thanking you in advance for your help. 

Kind Regards, 
Valeria.