Subject: FW: Important: Wrong Tickets Received & Tickets never received - Overview
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Jana Garbe <[email-masked]>, David Lee <[email-masked]>, Maiwenn Gouthe <[email-masked]>, Virat Joshi <[email-masked]>
Date: Tue, 23 Apr 2019 07:09:15 +0000

Hi all,

Please see the attached list of people who have not completed the Wrong Tickets and Tickets Never Received modules on the OLS.

Remember this needs to be all completed by 25/04/2019.

If anyone is unable to complete the quizzes for any reason; leave, sickness etc. please add that to the tracker so I can inform Jana of the reasons.

Kind regards,
Brian

From: Jana Garbe
Sent: Tuesday 23 April 2019 08:02
To: CSLeads <[email-masked]>
Cc: David Lee <[email-masked]>; Maiwenn Gouthe <[email-masked]>
Subject: Important: Wrong Tickets Received & Tickets never received - Overview
Importance: High

Hi all,

Please see attached an overview of the participation in the two important quizzes.

  *   Overview: Here you will see an overview of who has not started the course yet
  *   Tickets never received: Here you will find an overview of who failed / passed the quiz thus far
  *   Wrong Tickets: Here you will find an overview of who failed / passed the quiz thus far

Please ensure you are chasing all agents to complete the course before EOD Thursday, 25.04.2019. If an agent is not able to complete the quiz by the assigned time, I would need to get a clear reason why this is not possible.

Kind regards,

Jana Garbe
Training & Quality
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