Subject: Fwd: EID 3448739 - Lez Zeppelin - 05/05/2019 - Great Basin Brewing Co (Reno Location), Reno, US - The venue is different on our website and Viagogo
From: Rosette Modiri <[email-masked]>
To: India Inbox <[email-masked]>
Cc: Jitender Pratap Singh <[email-masked]>
Date: Sat, 20 Apr 2019 15:32:08 -0700 (MST)

Hi there, 

With reference to the above EID, the buyer is asking for refund due to the wrong venue on our website. The buyer had purchased the tickets for Lez Zeppelin on Great Basin Brewing Co however the event will take place on Virginia Street Brewhouse, Reno, NV, US. The agent investigated online and has confirmed the same information. 

Could you please inform EDM department to investigate on this issue and to update the correct venue on our website. 

Kind Regards, 
Rosette 

From: "Jitender Pratap Singh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Sunday, 21 April, 2019 02:59:00 
Subject: EID 3448739 - Lez Zeppelin - 05/05/2019 - Great Basin Brewing Co (Reno Location), Reno, US - The venue is different on our website and Viagogo 

Hi Rosette, 

The buyer said that they need a refund as the venue on the website is different to the venue on the tickets. 

The venue stated in the tickets is correct which is: 

https://www.songkick.com/concerts/36789009-lez-zeppelin-at-virginia-street-brewhouse 

Regards 
Jitender