Subject: Re: 21402690 - Fan Seller - Take That - 20/04/2019 - live RAG
From: Rebecca Foley <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Anshul Khandelwal <[email-masked]>, Silvia Floranes <[email-masked]>
Date: Sat, 20 Apr 2019 19:02:12 +0000

Hi Rosette,

It seems the buyer was since able to gain entry and the order has been moved out of sub.

Thanks,
Rebecca
________________________________
From: Rosette Modiri <[email-masked]>
Sent: 20 April 2019 19:21
To: Rebecca Foley
Cc: Anshul Khandelwal; Silvia Floranes
Subject: Fwd: 21402690 - Fan Seller - Take That - 20/04/2019 - live RAG

Hi Rebecca,

With reference to the above TID, the buyer has reported live RAG due to the wrong name on the tickets and would like to receive replacement tickets. The agent investigated on our website and found out that there are tickets available.

Could you please get this order substituted if possible as the event has already started.

Kind Regards,
Rosette
________________________________
From: "Anshul Khandelwal" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 20 April, 2019 23:38:11
Subject: 21402690 - Fan Seller - Take That - 20/04/2019 - live RAG

Hi Rosette,

With reference to the above TID 21402690, we have a live RAG, Buyer stating that as the name on the tickets is notmatch.We have tickets available on the website and the buyer agreed for replacement.

Could you please get this order substituted if possible as the event has started already.

Thanks&Regards,
Anshul