Subject: Fwd: 21402690 - Fan Seller - Take That - 20/04/2019 - live RAG
From: Rosette Modiri <[email-masked]>
To: Rebecca Foley <[email-masked]>
Cc: Anshul Khandelwal <[email-masked]>, Silvia Floranes <[email-masked]>
Date: Sat, 20 Apr 2019 11:21:23 -0700 (MST)

Hi Rebecca, 

With reference to the above TID, the buyer has reported live RAG due to the wrong name on the tickets and would like to receive replacement tickets. The agent investigated on our website and found out that there are tickets available. 

Could you please get this order substituted if possible as the event has already started. 

Kind Regards, 
Rosette 

From: "Anshul Khandelwal" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 20 April, 2019 23:38:11 
Subject: 21402690 - Fan Seller - Take That - 20/04/2019 - live RAG 

Hi Rosette, 

With reference to the above TID 21402690, we have a live RAG, Buyer stating that as the name on the tickets is notmatch.We have tickets available on the website and the buyer agreed for replacement. 

Could you please get this order substituted if possible as the event has started already. 

Thanks&Regards, 
Anshul