Subject: Re: 21350060 - Broker MX - Banda MS - Palenque de Puebla 2019 - 19/04/2019 23:30 - approval for replacement
From: Valeria Julia <[email-masked]>
To: Mansi Chhabra <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Himadri Sharma <[email-masked]>
Date: Thu, 18 Apr 2019 20:07:50 -0700 (MST)

Dear all, 

B is at the fault: "Customer not available or business closed" 

So B is not entitled to anything. 

Kind Regards, 
Valeria. 

From: "Mansi Chhabra" <[email-masked]> 
To: "Valeria Julia" <[email-masked]> 
Cc: "Rosette Modiri" <[email-masked]> 
Sent: Friday, April 19, 2019 8:31:39 AM 
Subject: Fwd: 21350060 - Broker MX - Banda MS - Palenque de Puebla 2019 - 19/04/2019 23:30 - approval for replacement 

Hi Valeria, 

Please take the ownership of this case. 

Thank You 
Mansi 

From: "Rosette Modiri" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Cc: "Himadri Sharma" <[email-masked]> 
Sent: Friday, 19 April, 2019 08:19:17 
Subject: Re: 21350060 - Broker MX - Banda MS - Palenque de Puebla 2019 - 19/04/2019 23:30 - approval for replacement 

Hi Mansi, 

Can you please assign this case to a day shift agent. The case has been flagged on my google doc, entry 341 and I also flagged it on skype group. 

Regards, 
Rosette 

From: "Himadri Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 19 April, 2019 06:46:45 
Subject: 21350060 - Broker MX - Banda MS - Palenque de Puebla 2019 - 19/04/2019 23:30 - approval for replacement 

Hi Rose, 

The buyer is chasing tix but the scheduled delivery in FedEx shows 3 days after event. The seller shipped on time, the event is tomorrow. Can you ask if we can replace this order? 

Regards, 
Himadri